Terms And Conditions

Terms and Conditions

Effective Date: [2025]

These Terms and Conditions (“Terms”) govern your use of the Zoser Travel website and services. By accessing or using our website, booking travel services, or making inquiries, you agree to comply with these Terms. If you do not agree to these Terms, please do not use our website or services.

1. General Information

Zoser Travel provides luxury travel services, including tour packages, booking assistance, and personalized travel arrangements for individuals and groups. These services are subject to the terms outlined below.

2. Booking and Payment

• Booking Confirmation: All bookings are subject to availability. A booking is considered confirmed only once you receive a confirmation email or booking receipt from Zoser Travel.
• Payment: Full payment for travel services may be required upon booking. Payment can be made through secure methods as specified on our website.
• Pricing: Prices listed on our website are subject to change without notice. The price confirmed at the time of booking will be the final price.
• Currency: Payments are made in the currency specified during the booking process. Any exchange rate fluctuations are the responsibility of the customer.

3. Cancellation and Refund Policy

• Cancellations: If you wish to cancel your booking, please contact us as soon as possible. Refunds are subject to the cancellation policy specific to the services you booked. Cancellation fees may apply.
• Refunds: Refunds, if applicable, will be processed according to the terms specified for each service or package. Some services may be non-refundable.
• No-Show Policy: If you do not show up for a scheduled service or trip, no refund will be provided, unless otherwise stated in the service agreement.

4. Customer Responsibilities

• Accurate Information: You are responsible for providing accurate and complete information during the booking process. Any errors or discrepancies in your personal information, travel details, or payment information must be corrected before finalizing the booking.
• Travel Documents: You are responsible for ensuring you have all necessary travel documents, including a valid passport, visa (if required), and any health-related documentation required for travel.
• Conduct: You agree to behave responsibly during your travels and comply with all applicable laws and regulations in the destination country.

5. Modifications to Services

• Changes to Services: We reserve the right to modify or cancel any services or bookings due to unforeseen circumstances, including natural disasters, political unrest, or other events beyond our control. If changes are necessary, we will notify you as soon as possible and offer alternatives or a refund when applicable.
• Service Availability: All services are subject to availability. We may need to substitute certain accommodations, tours, or experiences if they become unavailable.

6. Liability and Disclaimers

• Limitation of Liability: Zoser Travel is not liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our website or services, including but not limited to, personal injury, loss of data, or loss of business.
• Third-Party Services: Some of the services provided by Zoser Travel may involve third-party suppliers (e.g., hotels, airlines, transport companies). Zoser Travel is not responsible for the acts or omissions of these third parties and is not liable for any damages or losses that occur during the provision of third-party services.
• Force Majeure: Zoser Travel will not be held liable for any failure or delay in providing services due to circumstances beyond our reasonable control, including acts of God, natural disasters, war, terrorism, or government restrictions.

7. Privacy and Data Protection

By using our services, you agree to the collection and use of your personal information as described in our Privacy Policy. We are committed to protecting your data and ensuring its confidentiality.

8. Intellectual Property

• Copyright: All content on the Zoser Travel website, including text, images, logos, videos, and other materials, is owned or licensed by Zoser Travel and is protected by copyright laws.
• Use of Content: You may not use, reproduce, or distribute any content from the Zoser Travel website without prior written permission.

9. Governing Law and Dispute Resolution

• Governing Law: These Terms and Conditions are governed by and construed in accordance with the laws of [Insert Country or Region].
• Dispute Resolution: Any disputes or claims arising from these Terms shall be resolved through binding arbitration, and you agree to submit to the jurisdiction and venue of the competent courts located in [Insert City or Region].

10. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. When we make changes, we will post the updated version on this page with a revised effective date. By continuing to use our services, you agree to the updated Terms.

11. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Zoser Travel

Email: info@zoser-eg.net
Phone: 01111376878 

By using Zoser Travel services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. Thank you for choosing us for your travel needs!